a large room with a large group of metal lockers
회사소개 | 顾客参考

瑞士联邦银行(SBB)

Smart infrastructure supports remote control of dynamic lockers at railway stations.

  • 国歌:瑞士
  • 产业:运输
  • 해결책:가혹한환경조건

瑞士联邦银行(SBB), 瑞士联邦铁路, have been operating rail services in Switzerland for 120 years. 曾经, SBB运输超过840辆,000名乘客和185名,000 tonnes of goods safely to their destinations every day. 作为一个现代人, innovative transport company and important player in the Swiss market, SBB is actively working to shape the mobility of the future.

瑞士联邦银行(SBB) customer logo
智能ALE基础设施, we can see what is going on in real time at any moment and intervene immediately if necessary. This makes our locker service more efficient and more customer-friendly.
Catherine Schweizer, Product Manager, SBB

解决课题

SBB began modernising it network in 2016 to address existing requirements and to prepare for the future. Components from Alcatel-Lucent Enterprise and nokia® were implemented to create a smart infrastructure connecting all SBB areas with each other.

鲁棒, 灵活的, and secure network provides the basis for innovative applications that make travelling even more convenient. 作为“智能站”的一部分, 例如, new lockers were installed that can be dynamically adapted to customer needs. These lockers are closed and opened with a QR code, 触摸屏操作, 而且可以不用现金支付. They are significantly more convenient than mechanical lockers, which require a key and coins.

조치

A management server installed in the SBB data centre controls the operation and status monitoring through remote access, integrates the lockers into the internal fault reporting system, and enables detailed evaluations and reports. The payment columns are connected using LAN interfaces and Alcatel-Lucent Enterprise switches, and are monitored by the nokia network management system.

ALE之间的紧密合作, nokia, and sbb, and a 灵活的 network ensured smooth roll-out of the lockers and seamless integration into SBB's existing data network. "The SBB locker project is an impressive example of how new applications and devices can be easily added, 没有问题, when a network is designed to be highly 灵活的,诺基亚的Stephan m ller说.

결과

技术的好处

  • Management server monitors and controls lockers and payment columns
  • Locker fee billing using electronic payment terminals
  • 远程接入和维护
  • Connection to internal fault reporting system (service desk)
  • Switch triggers alarm when it is no longer connected to the network
  • Detailed utilisation and fault analyses provide better control
  • 可以更好地跟踪客户案例

 

经济利益

  • 灵活的、使用驱动的定价
  • 中央价格调整
  • Remote connection registers failures immediately, resulting in shorter downtimes
  • Smart infrastructure allows new services to be added without changing or expanding the network

 

用户体验优势

  • Travellers: Locker closing and opening with QR code, cashless payment possible
  • Administrators: Real-time monitoring, comprehensive analyses, 灵活的 location-independant working
  • Access authorisations can be assigned or withdrawn remotely. Example: 安全 guards at railway stations can be authorised to open lockers as needed.

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